The Audience Finder platform will be available in both Welsh and English.
Explore mapping tools to identify potential growth areas to target your above-the-line marketing
See the true reach of your organisation against the latest Experian® household directory
Use sector-level benchmarks to compare & understand your slice of the cultural pie
Contribute to the bigger picture of national data, which will be used for cultural advocacy
Provide evidence of your audience demographics to funders, trusts & foundations
Profile your audiences' cultural habits using Audience Spectrum & Mosaic
Compatible ticketing systems can be connected to Audience Finder via a Data Extraction Client, which extracts your organisation's ticketing data on a weekly basis. The data is then standardised, cleaned, anonymised, coded and analysed ready for reporting back to you. In the front end, you get a personalised dashboard of reports for your organisation, with the ability to compare your data on a like-for-like basis with national and regional census data and nationwide sector data for your artform.
Audience Finder's national standardised survey has become an industry standard, giving all arts organisations a framework for collecting audience demographics and information about motivations and experiences. And because everyone is asking the same questions with the same answer codes, it allows the benchmarking of your audience data against other cultural organisations in your region, and against the national and regional census data.
Audience Finder's sister tool, Show Stats, gives touring companies and venues alike the opportunity to access insights at a performance level. Using Show Stats, all organisations can easily generate a clear picture of their audiences across single or multiple venues, analysing data across a full production/tour, or on a performance-by-performance basis. These insights are invaluable in creating the strongest possible integrated marketing plans or building cases for funding and partnership work.
The Audience Agency, as custodian of the national Audience Finder dataset, is fully committed to protecting the personal information of the audience members (data subjects) who entrust their data to the arts and cultural organisations (data controllers) that use the Audience Finder service. We consider it our duty to maintain the trust and confidence of every audience member, and every data controlling organisation on whose behalf we provide the Audience Finder service. We will protect and process all personal information in accordance with both the letter and the spirit of the relevant data protection regulations.
Find out how we collect, process, use and keep your data secure.
Initially, we will be connecting organisations with ticketing systems to Audience Finder.
Set-ups for touring companies and users of the standardised national survey will follow shortly after.
If you have any questions, please contact our Support Team by emailing firstname.lastname@example.org or phone 0207 260 2505.
The Arts Council of Wales is an independent charity, established by Royal Charter in 1994. We're the official body that funds and develops the arts in Wales.
We help people to make, present and exhibit the arts. We work with artists and organisations to reach as many people as we can and we research the ways we can protect and sustain creative activities in Wales. We’re ambitious for the arts in Wales, and our strategy is to build a place where we can find, nurture and share the best talent. Our partners include local authorities, other Lottery distributers, broadcasters, schools and colleges.
The Audience Agency is a mission-led charity: our purpose is to enable cultural organisations to use our national data to increase their relevance, reach and resilience.
We believe arts and culture have the power to improve the quality of people’s lives, to create meaning and community, to promote empathy and learning. The more citizens are involved in shaping culture and taking part, the greater the power. Our mission is to give the public a voice in shaping a vibrant, relevant culture.